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Common queries answered

Frequently asked Questions

We ship orders directly from our warehouse via USPS. Most orders arrive within 2-5 business days depending upon the location in the United States. 

Hemp’N’Pets prides itself on our customer care. We offer 60-day Satisfaction Guarantees on all of our products. Please fill out the form on this page and provide your order number if you are dissatisfied with your purchase. 

Please fill out the contact form with your order number and the correct address. We will modify the shipping address as soon as we receive the update. 

Every order will receive an email containing your tracking number, order slip, and address for your verification. Please contact us via this form provided if you have any issues or concerns. 

Feel free to send an email to sales@hwbotanicals.com with any questions, comments, or concerns. You can also fill out the form on this page and someone from our team will get back to you within 24-48 hours. 

Hemp’N’Pets ships all of our products directly from our storage facilities in Glendale Arizona. We ship via USPS and will ship your order in one package unless otherwise noted. 

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